Help

Games notification

Need help with your TELUS Play Pack subscription?

For help with specific games, error messages, or system troubleshooting, please take a look under “Games Help”. For general questions on the Play Pack services and games, please take a look under “Frequently Asked Questions”

If you don’t find the answer to your question, please contact us.

Top Questions

• Where can I download the TELUS Games Player?
• What are the TELUS Play Pack minimum system requirements?
• How do I trouble shoot common TELUS Games issues?
• Can I use TELUS Play Pack with a Mac, Linux, Unix or DOS?
• How many games can I play with my TELUS Play Pack subscription?

We’ve streamlined your game playing experience with the addition of our new TELUS Games Player. Install the TELUS Games Player on your PC to start playing.